This Privacy Policy explains how wjpiso collects, uses, stores, and protects the personal information of players on our Philippines mobile gaming platform. By using our services, you agree to the practices described here. Please read this page carefully before registering or submitting any personal data.
When you register and use the wjpiso platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and the e-wallet details you use for deposits and withdrawals via GCash or Maya. We also collect technical data such as your device type, IP address, browser information, and session activity logs to help us maintain platform security and improve performance. During the identity verification process required under Philippine regulations, we may request a government-issued ID or other supporting documents. All information collected is stored securely and used only for the purposes described in this Privacy Policy. We do not collect more data than is reasonably necessary to operate the platform and comply withapplicable Philippine laws and regulations.
The personal information you provide is used primarily to create and manage your wjpiso account, process deposits and withdrawals, and verify your identity in accordance with Philippine anti-money laundering requirements. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Session and device data helps us detect suspicious activity, prevent unauthorised access, and ensure the integrity of every transaction on the platform. We may also use aggregated, anonymised data to analyse platform usage trends and improve the overall gaming experience for Filipino players. We do not use your personal information for unsolicited marketing communications without your explicit consent, and you may opt out of any optional communications at any time by contacting our support team. Your data is never sold, rented, or traded to third parties for their own commercial purposes.
wjpiso does not sell or disclose your personal information to unrelated third parties except in the limited circumstances described here. We may share data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. In cases where Philippine law, a court order, or a regulatory authority requires disclosure, we are obligated to comply and will provide only the minimum information necessary to satisfy the legal requirement. If wjpiso undergoes a business restructuring or acquisition, player data may be transferred as part of that process, and affected players will be notified in advance. We do not share your data with advertisers or analytics companies that track you across unrelated websites. All third-party partners we work with are required to maintain data protection standards consistent with this Privacy Policy.
All personal data collected by wjpiso is stored on secure servers with industry-standard encryption applied both in transit and at rest. We implement access controls to ensure that only authorised personnel can view sensitive player information, and all internal access is logged and audited regularly. Passwords and payment credentials are never stored in plain text; they are protected using strong cryptographic methods appropriate for a financial services environment. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage players to use strong, unique passwords and to enable any available account security features. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine authorities as required by law within the applicable timeframe. We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable regulations.
As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate or outdated, and to request deletion of your data subject to our legal retention obligations. You may also object to certain types of processing or request that we restrict how we use your data while a concern is being investigated. To exercise any of these rights, please contact our support team with your request and we will respond within a reasonable timeframe. We may need to verify your identity before processing certain requests to protect the security of your account. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
wjpiso may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, we will notify registered players through the platform or via the contact details associated with their account. The effective date at the top of this page will always reflect when the policy was last revised. Continued use of the wjpiso platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you remain informed about how we protect your personal information. If you have any questions about this Privacy Policy or how your data is handled, please reach out to our support team at [email protected].
Our support team is available around the clock to help Filipino players with any privacy concerns. You can also check our FAQ for quick answers, or head to your account to review your data settings.